Motorhome site costs and infrastructure: where the money really goes (and how to protect your margins)

Motorhome site costs and infrastructure: where the money really goes (and how to protect your margins)
If planning, licensing and the rules are the admin challenge, costs and infrastructure are the everyday financial one. Many owners open a motorhome site with a simple idea in mind: pitches, electric hook-ups and a service point. Then the real expenses arrive: maintenance, breakdowns, utility bills, waste, cleaning, payments, fees, the unexpected and, above all, seasonality.
This article will help you understand:
- which costs weigh the most
- which investments make a difference (and which often never pay for themselves)
- how to cut waste and hidden costs without making things worse for your guests
1) The "real" cost isn't building: it's maintaining
CAPEX (the initial build) is easy to see. OPEX (running costs) is what eats into your margins month after month.
Typical recurring costs:
- electricity (hook-up bollards, lighting, pumps, equipment)
- water (taps, showers, tank filling, cleaning)
- emptying and waste water (grey water, chemical toilet disposal, upkeep of the Elsan point)
- general waste (collection, recycling, cleaning and extra pick-ups)
- cleaning and hygiene (toilets, showers, shared areas, disinfection)
- routine maintenance (bollards, pipework, drains and inspection chambers, surfaces)
- internet/Wi-Fi and equipment (routers, repeaters, SIMs, subscriptions)
- insurance, inspections and periodic checks
- payment fees and admin costs
Key point: a sustainable site isn't the "prettiest" one, but the one designed to need the fewest call-outs.
2) The infrastructure that matters most: where it pays to invest properly
Some elements, if done badly, generate constant breakdowns and costs.
a) Electricity: hook-up points and available supply
The most common problems:
- cheap bollards that keep failing
- overloads and constant tripping
- guests using power "without limits" (heaters, water heaters, high loads)
- repeated repairs and call-outs
Strategy: treat electricity as a metered resource (or one with a cap), with clear rules and proper control. We go into detail in Electric hook-up on a motorhome site: remote management.
b) Water: leaks, waste and pressure
Water "disappears" because of:
- taps left running
- small but constant leaks
- systems without flow limiters
- more frequent cleaning in high season
Strategy: a simple layout, sturdy taps, leak checks and clear communication.
c) The service point: the area that can become a never-ending cost
If the waste disposal point is awkward or unclear:
- it gets dirtier
- call-outs and complaints increase
- the risk of damage and blockages goes up
Strategy: "foolproof" design: easy access, visible instructions and easy cleaning.
d) Surfaces and drainage: the cost that explodes when it rains
Pitches that flood, mud, potholes and subsidence:
- drag down your reviews
- increase maintenance and repairs
- lead to more refund requests and operational headaches
Strategy: good drainage and the right materials (hardstanding where it's needed) are an investment that protects the business. In a climate as wet as ours, this is rarely money wasted.
3) Extra facilities: they raise the price, but they raise the costs too (and the complexity)
Toilets and showers make a site more attractive, but they bring:
- more frequent cleaning
- water and energy use
- constant maintenance
- vandalism or misuse
- more demanding hygiene management
Rule of thumb: before adding facilities, work out:
- the estimated monthly cost (cleaning + utilities + maintenance)
- the real increase in occupancy or price per night
- the impact on how you run the site, and on your stress levels
4) Staff and time: the cost many people don't count
Even if you don't employ anyone, your time has a value. Tasks that "steal hours":
- answering messages and calls
- dealing with late arrivals
- explaining the same rules to everyone
- chasing payments
- handling problems and complaints
Add it all up and the cost of running the site can be more than a part-time member of staff.
5) Seasonality: the real trap in the accounts
Many motorhome sites are flat out in high season and almost empty in the low season. If you don't plan for it:
- you're left with fixed costs in the empty months
- you invest in things that "never pay back"
- you miss the chance to do maintenance when the site is quiet
A useful approach: separate fixed and variable costs, and organise the site so it can cope with high season without multiplying staff. If you want to see the full picture of revenue and costs, it's all in Motorhome site profitability in 2026.
6) How to cut costs without spoiling the guest experience (practical steps)
These levers work almost every time:
- reduce manual tasks with automation (check-in, access, payments)
- simple rules, communicated before arrival, to prevent misuse
- control electricity and water use with rules and limits
- design "easy to clean" spaces (service point, bins, toilets)
- preventive maintenance: fewer breakdowns, fewer emergencies, fewer bad reviews
How CamperGate helps
Many of a site's costs aren't in the infrastructure but in time: phone calls, chasing payments, late arrivals and paperwork. CamperGate was built to cut exactly those invisible costs.
✅ QR code access linked to your barrier or gate (NICE, CAME, BFT, FAAC), with remote opening: late arrivals take care of themselves
✅ Connected electric hook-ups: the socket only switches on for guests who have paid, usage is charged in the same transaction, and you can see each socket's status and kWh per pitch from your phone
✅ Real-time dashboard with occupancy, takings and year-on-year statistics, exportable: decide on prices and investments with real data, even from a distance
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